Refund & Dispute Policy
Leeward Outdoors LLC
Leeward Outdoors LLC provides custom marketing services — content, social media, email, and additional marketing work — delivered as professional labor over time. Because our work is created specifically for each client, fees reflect the time and work performed rather than a returnable product.
Retainers are billed monthly, in advance, and reserve capacity for that month. Monthly retainer fees are non-refundable once the service period has begun.
You may cancel your monthly retainer at any time with 30 days’ notice; cancellation stops future billing and does not refund the current month.
If you ever have a question or concern about an invoice or deliverable, just reach out at danny@leewardoutdoors.com and I'll work with you to make it right.